July 7, 2018
The 2018 Law Firm C-Suite Study: Cognitive Diversity
A little over a year has passed since I published The Law Firm C-Suite Study,…
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June 5, 2018
It’s the small things
While in Chicago last week, I visited some cool new office spaces. A highlight was…
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May 16, 2018
The Collocation of Attorneys and Other Law Firm Professionals? Yes, Please!
Sometimes we just miss opportunities. For instance, I just read an article by another real…
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May 7, 2018
Why Do Law Firm Entity Type and Capital Buy-In Matter?
Does it really matter whether a law firm is set up as a PC or…
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April 23, 2018
My Podcast Guide: High Brow to Humorous
Want to make the most of your commute? Or your time waiting to pick kids…
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April 16, 2018
Three Key Questions to Ask Yourself to Improve Client Service
Jennifer Brooks, Brooke Haughey, and the rest of the marketing and business development team at…
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April 3, 2018
Five Key Questions to Ask When Hiring Outside Counsel
“I saw the skyline/smiling lawyers/column on their website and thought ‘that is the firm for…
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March 20, 2018
What You Can Learn About Video Content From the AmLaw Big Dogs
Law firm marketers are rapidly embracing video as an efficient medium for sharing legal knowledge…
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March 13, 2018
Pick Up the Dang Phone: The Sequel
Answer the Dang Phone To be licensed to practice law in the United States, an…
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February 14, 2018
Have You Earned a Gold Star For Client Service?
Client service has always been my biggest focus at work. You’re thinking “Right. You’re just…
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